Reporting an Incident
Emergencies - Dial 9-1-1
If you have a general emergency, please contact us by dialing 9-1-1 on your telephone.
This page is not designed to accept email or text emergencies. The purpose of this page is to instruct visitors on effectively using the 9-1-1 system, assist visitors in receiving information on ongoing emergencies, and to help connect visitors with the various emergency management organizations that service our county.
When should you use 9-1-1?
Dial 9-1-1 for police, fire, and medical service when a emergency response is needed.
What happens when I call 9-1-1?
When you dial 9-1-1, your call will be received by a communications specialist who takes your information. Then, the appropriate police, fire, or medical team located in your area is notified and service is dispatched.
How do I use 9-1-1?
A quick response depends upon the vital information which you provide about what is happening, its location, and how well your residence and driveway is marked.
Did you know: Any cell phone can call 911 - whether or not it's activated.
Click here to download information about using a non-active cell phone that you plan to utilize for 911 emergencies.
Emergency Management Agencies
For Non Emergencies
When should you use the non-emergency number?
The non-emergency number is to assist the public when the use of 9-1-1 is not an urgent request or life and property are not in danger. The non-emergency number is answered twenty-four hours a day, seven days a week.
Call 1-269-781-0911 when there is no immediate danger to life or property. (Non-Emergency).
Non Emergency Examples:
Did You Know? You can report non-emergency events in the City of Battle Creek online!